FAQs

The courses.

Seven questions
01What courses do you offer?

Smarter Driving is our main course, and we have several versions.

Our bolt-on course include, Essential Wellbeing, Electric Vehicles and Truck Wellbeing. We also offer Personal Coaching and our Reset Course.

We can also work with you to create your own, bespoke modules, assessments and courses.

02How long do the courses take to complete?

Most of our modules are designed too be light touch and take around 5 minutes to complete.

Smarter Driving modules also contain a short comprehension assessment (2-3 minutes).

03What happens when I complete a course?

When you complete Smarter Driving, you receive an overall score based on your score for each of the modules. This overall score is displayed in the ‘Profile’ section of the web-app. You will also receive a certificate of completion. When you complete any of the other courses, they are marked as ‘complete’.

04Can I access the courses on any device?

Yes! All the Drive iQ courses are available on any web-enabled device.

05What are the courses based on?

The courses are based on decades of research into driver behaviour from some of the world’s leading academics, out of Cranfield University. Our sister company, DriverMetrics, uses this research in its psychometric profiling, and we use the research for e-learning.

06Can I retake the course as a refresher?

Once you’re signed up, you can revisit the modules at any time. You have one free ‘retry’ credit for each module assessment (speak to your manager to use this credit). After that, your score is final. At the end of the 12 months, all your scores will be reset, so you can have another go at the course (with a different set of questions).

07What languages are available?

Currently, the courses are available in English (UK) but have been designed so they are easily translated in to any language.

New languages will be added upon request.

Rolling it out.

Five questions
08How quickly can I get started?

On receiving a completed order form, we can typically have you up and running within an hour.

09Can I tailor my programme?

Yes! You can select from any of the modules to create a programme that best suits your business’ needs.

10Is bespoke content available?

Yes! We can work with you to create bespoke modules, assessments and courses.

11Is co-branding / whitelabelling available?

Yes! We offer a full whitelabelling service.

12What management information is available?

As a manager, you have access to our Management Information System (MIS). You can use the MIS to view, manage and invite drivers to the system, as well as to oversee your company’s progress through the courses.

Accounts & support.

Two questions
13What happens at renewal?

At the end of the 12 months, your subscription automatically renews subject to agreement.

14What support is available if I encounter a technical problem?

We have a dedicated tech team who will respond to your query ASAP.

Still unanswered?

Get in touch and someone from our team will respond as soon as possible.

enquiries@driveiq.com